Shipping policy
Shipping Policy
Welcome to tiktrend. We are committed to providing you with a smooth and reliable shopping experience. Below are the details regarding our order processing time, shipping time, and delivery methods.
Order Processing Time
All orders will be processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. During promotional periods or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location.
United States: 7–15 business days
Canada: 7–15 business days
Europe: 7–18 business days
Australia & New Zealand: 7–18 business days
Other International Locations: 10–20 business days
Please note that these delivery times are estimates. Actual delivery times may be affected by customs clearance, weather conditions, or shipping carrier delays.
Shipping Fees
Shipping fees are calculated automatically at checkout based on the shipping destination and the selected shipping method.
During certain promotions or for specific orders, we may offer free shipping.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
You can track your package directly through the carrier’s website using the tracking number provided.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
If the address provided by the customer is incomplete or incorrect and results in a failed delivery, Tiktrend will not be responsible for the package.
If you notice an error in your shipping address, please contact us as soon as possible:
service@tiktrendshop.store
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact our customer support team. We will assist in communicating with the shipping carrier to resolve the issue as quickly as possible.
Customs Duties and Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: service@tiktrendshop.store
Store: tiktrend